Entries are the core of TrackEntry, used to log feedback, assign tasks, and track issues. This guide covers the full lifecycle of an entry.
How to Create a New Entry #
- From the main TrackEntry dashboard, click the
button in the top-left corner. - The “New entry” pop-up window will appear.
- Fill in the following details:
- Question ID (Required): Enter the specific question number or identifier this entry relates to. Use “General” for project-level feedback.
- Priority (Required): Select a priority level from the dropdown (e.g., Minor, Moderate, Critical).
- Tags: Add one or more tags to help organize and filter entries.
- Attachments: Click the paperclip icon
to attach relevant files, such as documents. - Screenshots: Click the screenshot icon
to capture what is on your screen for better understanding of the task. - Description (Required): Provide a clear and detailed description of the task, issue, or feedback. You can use the rich text editor to format your text. You can also use the speech to text functionality.
- Once complete, click the Submit button.
How to View and Edit an Existing Entry #
To view the details of any entry, simply click on its row in the main dashboard. This will open the Overview window.
From this window, you can:
- View All Details: See a complete summary of the entry, including its creator, status, priority, and description.
- Edit an Entry: Click the Edit icon
at the top right to modify any of the entry’s details. - Delete an Entry: Click the Delete icon
to remove the entry. This is only possible if the entry has an “Open” status. - View and Add Comments: The lower section of this window displays all comments related to the entry. Click the chat bubble icon
to add a new comment and continue the discussion. - Manage Attachments: View all files attached to the entry or add new ones.